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President's Letters
Empirically-based Hunches
(UCEA
InFocus, July/August 2005)
Roger Whitaker, UCEA President 2005-2006
I wonder if you, like me, would confess to sharing the dilemma
of the German mathematician who wrote: "I have had my results
for a long time, but I do not yet know how I am to arrive at them."
We should not be reluctant to acknowledge -even celebrate-the role
of intuition, informal judgment, and hunches in the decision-making
process. We do this every day-sensing what we "feel" is
the right decision, absent clear and complete evidence that might
make others more certain. It is said that George Soros, the international
financier, changes his position in the market because his back starts
killing him.
Notwithstanding the compelling value of our hunches, in our unforgiving
era we are increasingly called to account for our decisions based
on empirical evidence. The strengthening trend for accountability-fueled
by legislators, accreditors, investors, publics, and our bosses-favors
data-driven decision making and rigorous empirical evidence of intended
outcomes. We all sense the intensity of this movement in higher
education and many of us are rather good at satisfying such expectations;
some of us even lead our institutions with respect to data-driven
strategic choices.
So what is the role of our Association in gathering and communicating
useful data for our purposes? Many of UCEA's seminars, workshops,
conferences and institutes are organized around the analysis of
empirical data. The UCEA Summer Institute, hosted at Boston University
again this summer, spent a good bit of time on the importance of
"hard" data. So too did the highly successful new Executive Leadership
Academy which was recently held in association with New York University.
Beyond these forums, the Association publishes its Lifelong
Learning Trends every two years, aggregating data relevant to
our areas of activity. And, as most of you know, the association
distributes its "Management Survey" every two years. This survey
is undergoing a number of revisions in preparation for distribution
next month. I hope you will participate in this bi-annual survey
since the broader the participation of our 440 institutional members,
the richer the data for the analysis shared with our members.
Given the expressed interest of our membership in expanding our
research agenda as an association, we also have formed a Task Force
on Research. The Task Force, chaired by Robert Dupont (University
of New Orleans), is charged with assessing the priority data elements
of our membership and proposing a phased strategy for research to
support our collective needs and interests. Your president-elect,
Barbara Scott, shares a commitment to this effort as she looks ahead
to next year.
Our intention is to build the capacity within the Association to
collect and disseminate useable data on a regular basis, accessible
to the membership according to their specific on-going needs. We
will focus on data that will help us capture the value we add to
our institutions, our students, and our communities. Aside from
the use of data to strengthen our "case statement" inside and outside
of our universities, we also hope to gather operational benchmarks
that will help us assess the efficiencies of our work.
The quest for more and more data is essential, despite the associated
risks. The futurist John Naisbitt observed: "Intuition becomes increasingly
valuable in the new information society precisely because there
is so much data." However, as an association, I am convinced we
need to expand our efforts to collect viable data useful for our
profession, our operations, and to those we serve, all the while
remembering the old saw that an ounce of intuition is worth a pound
of tuition.
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